Payment Difficulties:

• If your mortgage account is in arrears or you are having difficulties making your monthly mortgage payment then please contact us on one of the numbers below.

Who can I speak to?	How to contact us
Check your account number - if it begins with....	Contact Details
Account number begins with 5 or 3	Tel: 0844 892 0193 / 0800 358 3758 Fax: 0844 892 0194
Account number begins with 100	Tel: 0844 579 1626

Facing Financial Difficulties

Wave has produced a guide with some practical steps to help you take control.
Financial Difficulties

Mortgage Services

If you wish to discuss early repaymemts quotations, mortgage statements,
direct debits, standing orders or any general query then please contact us
on one of the below numbers:

Who can I speak to?	How to contact us
Check your account number - if it begins with....	Contact Details
Account number begins with 5 or 3	Tel: 0844 892 0193 / 0800 358 3758 Fax: 0844 892 0194
Account number begins with 100	Tel: 0844 579 1626

Please check with your service provider for your call charges.

Complaints

If you wish to register a complaint regarding Wave or our staff please call the relevant department or e-mail wave.enquiries@BAML.com